GoodVans Roofing Privacy Policy

At GoodVans Roofing, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website or services.

Information We Collect

We may collect the following types of personal information:

Contact Information

• Full name

• Email address

• Phone number

• Property or mailing address

Project Information

• Property location

• Roofing service requested

• Project details and requirements

Payment Information

• Payment method details for processing transactions securely

Communication Records

• Emails

• Phone calls

• Messages and inquiries

How We Collect Information

We collect information through:

• Website contact forms and quote requests

• Phone calls and consultations

• Email communications

• In-person meetings or on-site visits

How We Use Your Information

We use your information to:

• Provide roofing and related services

• Schedule consultations and project updates

• Process payments securely

• Respond to inquiries and customer support requests

• Improve our services and customer experience

Information Sharing & Disclosure

We may share your information only when necessary, including with:

Contractors & Subcontractors

To complete roofing projects and related services.

Service Providers

For payment processing or business operations.

Legal Authorities

When required by applicable law or legal processes.

We do not sell or trade your personal information to third parties.

Data Security

We take reasonable security measures to protect your information, including:

• Secure payment processing and encryption

• Restricted access to authorized personnel only

• Routine security updates and safeguards

While we work to protect your data, no method of online transmission is completely secure.

Cookies & Website Tracking

Our website may use cookies and tracking technologies to:

• Improve website performance and user experience

• Analyze visitor behavior and website traffic

• Enhance website functionality

You may disable cookies through your browser settings if preferred.

Your Privacy Rights

You have the right to:

• Request access to your personal information

• Correct inaccurate or outdated data

• Request deletion of your information (subject to legal obligations)

• Opt out of marketing communications at any time

To make a privacy request, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain business records.

International Data Transfers

In some cases, your information may be processed or transferred outside your local jurisdiction while maintaining appropriate security protections.

Compliance

GoodVans Roofing aims to comply with applicable privacy laws, including:

• GDPR (General Data Protection Regulation)

• CCPA (California Consumer Privacy Act)

Where applicable, we respect your privacy rights under these regulations.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

GoodVans Roofing
📧 info@gvroofs.ca
📞 778-377-8144
📍 2161 W 33rd Ave, Vancouver, BC V6M 1C1

Consent

By using our website or services and providing your information, you consent to the practices outlined in this Privacy Policy.